Technical Support & Resources

You can register your product for warranty by visiting our warranty registration page and entering your product serial number along with your contact information. Alternatively, you can call our customer service team who can assist you with the registration process.

Our standard warranty covers all manufacturing defects and component failures under normal use for a period of 2 years from the date of purchase. The warranty includes parts and labor but does not cover damage caused by misuse, accidents, or unauthorized modifications.

We recommend preventive maintenance every 12 months for optimal performance and longevity of your equipment. For high-usage environments or critical care equipment, we suggest maintenance every 6 months. Our service team can help you establish an appropriate maintenance schedule based on your specific usage patterns.

Replacement parts can be ordered through our online parts store or by contacting our parts department directly. You'll need your equipment model number and serial number to ensure you receive the correct parts. For warranty-covered parts, please contact our support team first to validate your claim.

Yes, we offer comprehensive on-site training programs for all our equipment. Training can be scheduled at the time of installation or at a later date that's convenient for your staff. We also offer virtual training sessions and have an extensive library of training materials available online.